How to switch your order to a different CGM-type (Dexcom or FreeStyle Libre)
Overview:
This article shows you how to switch your CGM subscription to a new type of sensor. If you're currently using the Libre 3 CGM and want to switch to Dexcom CGM [OR] currently using Dexcom CGM and want to switch to Libre 3 CGM.
Note: You are only able to switch your CGM type if you're signed up for an ongoing CGM subscription. To sign up for a subscription, visit How to Order More Sensors (CGMs)
How to switch to a new CGM-type (Dexcom or FreeStyle Libre):
- Log into your Levels member portal here.
- Click the Manage Account button
- Select Manage CGM Kit Subscription
- Scroll down to the Change you CGM Kit Type section, and select Change to FreeStyle Libre 3 sensor / Dexcom G7 sensor
You will start receiving the new CGM-type in your next subscription shipment.
Further reading: