What is Season's cancellation policy?

FAQ: 

What is Season Health's cancellation policy? 

🛑✋ Please Note: This feature is only available to Levels members in Texas at this time. Stay tuned for additional updates soon on the availability of this feature for Levels members nationwide!
Answer: Season charges a $50 cancellation fee for no-show appointments or appointments canceled within 24 hours or less. 
  • ⚠️ Note: If you receive a notification from Season about your insurance eligibility within the 24-hour cancellation window and you do not want to proceed with your appointment based on the notification, please reach out to their billing team at support@seasonhealth.com so they can work with you to determine a solution. 

Still have questions? For any non-billing questions you have, you can reach out to our team at support@levels.com

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