Stelo BYOD Integration

💡 Overview: Bring your Stelo device to Levels and gain personalized insights tailored to your health data.

📅  Release Date: August 2024

How it works?

1. Purchase Stelo: Visit stelo.com to complete your purchase.
2. Get a Levels Membership: Follow this walkthrough.
   • Under “Levels app subscription,” choose either Annual or Monthly—both options are compatible with the Stelo device.
   • Under “Select CGM Model,” choose “I don’t need CGMs.”
   • Complete your purchase.
3. Download the Levels Metabolic Health App: Find it on the app store and log in using the username and password you created during sign-up.

Setting Up Stelo

1. Download the Stelo by Dexcom App: Use the links provided below.
   • Apple App Store
   • Google Play Store
2. Create an Account: Sign up within the app, or if you already have a Dexcom account, simply log in using your existing credentials.
3. Apply Your Biosensor: Follow the in-app instructions to apply and pair your biosensor. Press and hold the applicator against your skin until the clear safety guard is fully pushed in.
   • Tip: Take a picture of the serial number on the applicator, as you’ll need it for any product support inquiries via SteloBot.
4. Adhere the Overpatch: Use the included overpatch to reinforce the biosensor. A mirror can help you position the overpatch evenly around the sensor.
5. Celebrate Your Progress: You’re now set to crush your glucose goals! Explore the Stelo app to discover all the tools designed to keep you motivated and on track.

How To Connect Stelo to Levels For Sensors Obtained Elsewhere

FAQ:

• How do I connect Stelo to Levels using my own CGMs?
• Can I connect a Stelo CGM obtained elsewhere to Levels?

Answer:

Levels offers the ability to bring your own Stelo sensors. With this option, members will be able to sync their glucose data from the Stelo app to Levels via Apple Healthkit.

⚠️ Please note: This option has a 3-hour data delay from the Stelo app to the Levels app and is only available for iPhone devices.

To connect a sensor obtained elsewhere, follow the steps below:

1. Open the Levels app.
2. Tap the Devices icon in the top right of the Today page.
3. Click Manage and then Choose Sensor Type.
4. Select Stelo → Apple Health this option does not exist for Android users as the Stelo app does not offer an integration with Google Fit at this time.
5. Next, go back to the Today screen, and you should be prompted to connect your Levels app to Apple Health.

   If you do not see a prompt, please click on the Profile icon at the top left, scroll down to Settings, and tap the Connect button next to Apple Health (more information here).

6. Once your Levels app is successfully connected to Apple Health, head over to the Stelo app.
7. Select Connections.
8. Select Apple Health; you’ll then be prompted to open your iPhone settings.
9. Open your iPhone settings and select Health (see image below step).
10. Select Data Access & Devices.
11. Select Stelo.
12. Toggle ON Blood Glucose to allow the Stelo app to write data to the Levels app.
13. Once complete, glucose data will begin streaming into Levels on a 3-hour delay. The delay is a result of the timing of the sync between the Stelo app and Apple Health. Apple Health receives glucose data from Stelo every 3 hours.

If you encounter any issues setting up your Stelo <> Levels connectivity, email us at support@levels.com.