Stelo by Dexcom bring your own device integration

💡 Overview: Bring your Stelo Glucose Biosensor to Levels and gain personalized insights tailored to your health data.

📅  Original release Date: August 2024

How it works?

1. Purchase Stelo: Visit stelo.com to complete your purchase.
2. Get a Levels Membership: Follow this walkthrough.
   • Under “Levels app subscription,” choose either Annual or Monthly—both options are compatible with Stelo.
   • Under “Select CGM Model,” choose “I don’t need CGMs.”
   • Complete your purchase.
3. Download the Levels Metabolic Health App: Find it on the app store and log in using the username and password you created during sign-up.

Setting Up Stelo

1. Download the Stelo by Dexcom App: Use the links provided below.
   • Apple App Store
   • Google Play Store
2. Create an Account: Sign up within the app, or if you already have a Dexcom account, simply log in using your existing credentials.
3. Apply Your Biosensor: Follow the in-app instructions to apply and pair your biosensor. Press and hold the applicator against your skin until the clear safety guard is fully pushed in.
   • Tip: Take a picture of the serial number on the applicator, as you’ll need it for any product support inquiries via SteloBot.
4. Adhere the Overpatch: Use the included overpatch to reinforce the biosensor. A mirror can help you position the overpatch evenly around the sensor.
5. Celebrate Your Progress: You’re now set to crush your glucose goals! 

How To Connect Stelo to Levels For Sensors Obtained Elsewhere

FAQ:

• How do I connect Stelo to Levels using my own biosensor?
• Can I connect a Stelo biosensor obtained elsewhere to Levels?

Answer:

Levels offers the ability to bring your own Stelo biosensor. With this option, members will be able to sync their glucose data from the Stelo app to Levels via the same integration as purchasing through the Levels website.

To connect a biosensor obtained elsewhere, follow the same process outlined in our How to Connect Stelo to Levels article:

1. Open the Levels app on your smartphone
2. Head to the More tab → tap Device Manager
3. Under Connected Devices, click the Manage button
4. Under Change Model, tap the Stelo Glucose Biosensor option
5. Click the Connect Dexcom account button
6. In the pop-up window, tap Connect and follow the prompts to log into your Dexcom account. 
   • If your mobile number is your user ID, tap "use it to log in" first.
7. Agree to the Permission to Disclose and Authorization form
8. You're now directly connected to Stelo! 🎉 You'll start to see new readings within 15 minutes.*

*Stelo takes glucose readings every 5 minutes, but your data is refreshed every 15 minutes in the Levels app.

Still have questions? We're here to help. Just email us at support@levels.com and we'll get right back to you.