FAQ: I already have a CGM prescription - can I use it with Levels?

Levels now offers a Software-Only option enabling you to bring your own device!  

We're so excited to deliver the news! 📰 🎉 We are finally offering a Software-Only version of Levels!! You can now purchase the Levels Software and use CGMs you already have. ✨

You can connect the following sensors with the Software-Only version of Levels:

  • Freestyle Libre 14-Day
  • Freestyle Libre 2
  • Freestyle Libre 3 
  • Dexcom G6*
  • Dexcom G7*
  • Dexcom Stelo*

*Dexcom G6, G7, and Stelo CGMs obtained outside of Levels are not part of the observational study and will be able to connect to the Levels app via Apple Health (iOS) or Health Connect (Android) on a 3-hour data delay. 

We recommend checking your phone's compatibility with the Libre or Dexcom sensors before purchase. This was a highly requested option and we are thrilled we’re now able to offer it. 

How to sign up for the Software-Only option to bring your own device:

You can directly purchase the Levels Software without a CGM using this link.

Can I bring my own device if I already have a Levels Membership: 

Yes! If you have a Levels Membership, you can also take advantage of the Software-Only option. If you need assistance or have questions, please contact support@levels.com.

Find instructions about how to connect your sensors here under the Getting Started with Levels section.

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