How to Import from Apple Health or Health Connect

Overview:

This article walks you through how to  import your workouts, sleep, heart rate, and step data from Apple Health (iOS) and Health Connect (Android). 

Levels imports activities directly from Apple Health & Health Connect  only. If you are using another service (e.g. Garmin, Strava, WHOOP, Oura) and want to sync your workouts, sleep, heart rate, and step data from the other services into Apple Health or Health Connect, your data will then automatically be imported into Levels!

Note: Members who use a Samsung device must also download Health Connect to import data to Levels.

How to Import from Apple Health or Health Connect:

  1. From the Levels app Today page, tap the person icon in the upper left-hand corner of the screen.
  2. Scroll down to where it says 'Connect to Apple Health/Health Connect and tap the Connect button.
  3. Enable sharing of all of your activities from the prompt within the app.

After enabling the integration with Apple Health or Health Connect, Levels will import your last three days of activities and all new activities lasting longer than 15 minutes going forward. 

The data imported from these apps into Levels will create new exercise logs & compute new insights that are paired with your glucose data.
  • If your Apple Health or Health Connect has a pedometer and heart rate loading, it will appear within the specific exercise activity in the Levels app when tapped. 
  • Your activity will automatically be marked as "strenuous" in the Levels app if your heart rate goes above 150 BPM at least once and you experience a 20+ point glucose rise during the activity. When an activity is as "Strenuous", that entire glucose response will not impact your Stability Score.

How to import Sleep data if you don't have a sleep tracker:

Android users:

Android users can use the Clock app to add a sleep schedule. 

  1. Open the Clock app.
  2. Tap Bedtime.
  3. On the “Schedule” card, tap the time under Bedtime.
  4. Set a bedtime and the days to use your bedtime routine. 
  5. Select any of the following options: 
  6. Tap the time under Wake up.
  7. Set a wake-up time and the days to use your wake-up alarm.
  8. Select any of the following options: 
    • Sunrise alarm: Slowly brighten your screen 15 minutes before your alarm starts. 
    • Sound: Choose your alarm sound.
    • Vibrate: Turn on the vibration for the alarm.
    • Google Assistant Routine: Choose what you want the Assistant to do when you wake up
iPhone users

iPhone users can use the Sleep Focus feature to set your next bed and wake up times. This schedule repeats only once. To set up a recurring sleep schedule, do the following:

  1. In the Apple Health app, tap Browse at the bottom right, then tap Sleep.
  2. Scroll down to Set Up Sleep, then tap Get Started.
  3. Tap Add Schedule, then select your options:
  4. Tap Add.

Adding this feature will allow sleep data to be imported to the Levels app. Essentially, anytime you aren't on your phone during that time, this designated sleep schedule will count as 'time asleep' and be imported to your Levels app.

Optimizing the data imported from Apple Health:

The Apple Health app takes similar data from different sources, such as steps recorded from your iPhone and activity from your Apple Watch, and organizes it based on where it comes from.  By default, Health prioritizes data in this order:

  1. Health data that you enter manually.
  2. Data from your iPhone, iPod touch, and Apple Watch. 
  3. Data from apps and Bluetooth devices.
We strongly recommend sorting your list of connected devices/apps in Apple Health to ensure the Levels app is pulling data from the correct source.
Here's how to sort your devices in a way that optimally pulls data to your Levels app:
  1. Open the Health app and tap the Browse tab.
  2. Tap a category, then tap a subcategory.
  3. Scroll down, then tap Data Sources & Access.
  4. Tap Edit.
  5. Touch and hold the Change Order button next to a data source, then drag it up or down in the list. 
  6. For Sleep, your devices should be in the following order: Oura > Apple Watch > Whoop > 8 Sleep > Garmin > autosleep/pillow> iPhone
  7. For Activities, your devices should be in the following order:  Apple Watch > Garmin > Whoop > Oura
  8. To turn off a data source so it doesn't contribute any more data for that category, tap the tick next to the source.
  9. Tap Done.
  10. Video Overview: 

If multiple sources contribute the same data type, the data source at the top will take priority over other sources. Any new apps or devices you add go to the top of the list automatically, above your iPhone or iPod touch. We recommend keeping your devices organized as outlined in steps 6 & 7 above. 

Notes 💡:

  • For Apple (iOS) users: When importing step data, up to a 10% discrepancy is expected between the data displayed in Apple Health compared to the Levels app, particularly if you are pulling data from multiple sources. 
  •  We do not support multiple glucose sources at once (e.g. wearing more than one CGM, CGM, and a digital glucometer)

Additional guidance:

If you have any questions, please feel free to email support@levels.com and our Support team will be happy to help!

Further reading:

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