How To Connect Dexcom Stelo to Levels

FAQ:

How do I connect the Dexcom Stelo to Levels?

Answer:

Levels offers the ability to bring your own Dexcom Stelo sensors. With this option, members will be able to sync their glucose data from the Dexcom Stelo app to Levels via Apple Health (iOS) or Health Connect (Android). ⚠️  Please note: This option has a 3-hour data delay from the Dexcom Stelo app to the Levels app.

To connect your Dexcom Stelo to Levels via Apple Health/Health Connect, please follow the steps below:

1. Open the  Levels app

2. Tap More → tap Devices → tap Manage

3. Choose Sensor Type

4. Select  Dexcom Stelo → Apple Health/Health Connect

5. Next, go back to the Today screen. If you haven't already given permission to connect your Levels app to Apple Health/Health Connect, you should be prompted to do so. If you do not see the prompt, please click on the Profile icon at the top left, scroll down to Settings, and tap the Connect button next to Apple Health/Health Connect (more information here).

6. Once your Levels app is successfully connected to Apple Health/Health Connect, head over to the Dexcom Stelo app.
7. Go to Settings and select Connections
8. Select  Apple Health/Health Connect, and you’ll be prompted to open your phone settings.

9. Go to your iPhone settings and select  Health.
10. Tap  Browse → Other Data → Blood Glucose.
11. Select Data Sources & Access.
12. Select Dexcom Stelo.

13.  Toggle ON Blood Glucose to allow the Dexcom Stelo to write data to the Levels app
14. Once complete, glucose data will begin streaming from Dexcom Stelo to Apple Health/Health Connect every 3 hours, and then Levels will retrieve the data once it's available in Apple Health/Health Connect.

If you encounter any issues setting up your Dexcom <> Levels connectivity, email us at support@levels.com.