What TrueMed Is

What TrueMed Is

TrueMed is a partner service that helps qualified customers use HSA/FSA funds for eligible health and wellness purchases by providing documentation like a Letter of Medical Necessity (LMN).

What TrueMed does

  • Confirms eligibility through a short survey.
  • Issues an LMN when appropriate.
  • Emails instructions for using the LMN for reimbursement.

What TrueMed does not do

  • TrueMed does not control your HSA/FSA administrator’s rules or approval timelines.
  • TrueMed does not guarantee reimbursement.

Common questions

Is TrueMed available outside the US?

TrueMed is currently only available in the United States.

Are there fees to use TrueMed?

There is no additional cost to you when you use TrueMed through a partner merchant.

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