We're here to help you get the most out of Levels

• Where is Levels Available?
• Membership Cost & Information
• Compatible Devices with Levels
• About Levels
• FAQ: Is Levels covered by insurance?
• Email us at support@levels.com
• FAQ: Can I pay for Levels using funds from my Health Savings Account or Flexible Spending Account (HSA/FSA)?
• FAQ: Can I use my own sensors with Levels?
• Levels Blog : The Ultimate Source for Metabolic Health Information
• How to Refer a Friend to Levels

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• About Exercise Glucose Spikes
• Troubleshoot: Low Glucose Readings
• About Glucose Response
• How to Import from Apple Health or Health Connect
• About the Stability Score
• How to Log Exercises
• How to Compare Zones
• Recipe Logging
• FAQ: Can I use Levels without an internet connection?
• How to Export Your Data

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• Accuracy and How to Manually Calibrate your Dexcom G7
• FAQ: What should I do if I feel pain, discomfort, or bleeding?
• CGM Accuracy - CGM vs Finger Prick Glucometer
• FAQ: Can I wear my glucose monitor in the sauna, hot tub, or hot shower/ice bath, etc?
• G6, G7 and Stelo by Dexcom Troubleshooting
• How to remove your glucose monitor
• Troubleshoot: Extreme High/Low Readings During First 48 Hours
• FAQ: I got a Critical Low Alarm from Dexcom. What should I do?
• How to Connect Your Dexcom G7 to Levels
• FAQ: Can I get my Dexcom G6 and G7 sensors, or my Stelo by Dexcom wet?

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• Should I wait to complete my lab test if I was recently sick or received a routine vaccination?
• Do I need to stop taking medications or supplements before my lab appointment?
• How is my data used by my dietitian at Season?
• What states is the Dietitian feature available in?
• How do I upload my lab results to the Levels app?
• Will my insurance cover my Season Health appointments?
• Levels Labs Policies
• Sign-Up: How do I book an appointment with a dietitian at Season, and what information do I need?
• Where is Levels Labs available?
• [LabCorp Orders]: How do I get a copy of my lab results outside the Levels app?

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• How to Cancel your sensor (CGM) Subscription
• How to turn on/off the auto-renewal of your Levels Membership
• How to Update Your Account Profile Information
• How to log into your Levels member portal
• How to check the shipment and delivery status of your order
• How to Delay/ Update the Shipping Frequency of Your Next CGM Shipment
• How to Order More Performance Covers
• How to Pause All CGM Shipments
• How to Reset Your Password
• How to Delete your Data

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