How to Update Membership Auto-Renewal

How to Update Membership Auto-Renewal

Turn membership auto-renewal on or off from your Levels member portal.

Update membership auto-renewal

  1. Log into your Levels member portal here.
  2. Select Billing & Subscriptions from the left-side menu.
  3. Find the Levels app card.
    • A clockwise arrow icon means auto-renewal is on.
    • A warning icon means auto-renewal is off.
  4. To turn off auto-renewal, select Subscription Options, then select End subscription.

Your membership will remain active through the end of your current billing period, then it will expire.

Important notes

  • Your membership is separate from your sensor (CGM) subscription. Turning off auto-renewal for your membership does not affect sensor orders.
  • To adjust how often you receive sensors, see How to Cancel Your Monthly Levels Subscription.

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