How to Update Membership Auto-Renewal
Turn membership auto-renewal on or off from your Levels member portal.
Update membership auto-renewal
- Log into your Levels member portal here.
- Select Billing & Subscriptions from the left-side menu.
- Find the Levels app card.
- A clockwise arrow icon means auto-renewal is on.
- A warning icon means auto-renewal is off.
- To turn off auto-renewal, select Subscription Options, then select End subscription.
Your membership will remain active through the end of your current billing period, then it will expire.
Important notes
- Your membership is separate from your sensor (CGM) subscription. Turning off auto-renewal for your membership does not affect sensor orders.
- To adjust how often you receive sensors, see How to Cancel Your Monthly Levels Subscription.