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Where is Levels Labs available?

FAQ:

Where is Levels Labs available?


Answer:

Levels Labs is available in most U.S. locations, with a few exceptions. We don’t currently offer Levels Labs in:

🚫 Arizona (AZ)

🚫 Hawaii (HI)

🚫 New Jersey (NJ)

🚫 New York (NY)

🚫 Puerto Rico (PR)

🚫 Rhode Island (RI)

At this time, only the Basic Panel is available in the following states:

  • Alaska (AK)
  • Connecticut (CT)
  • Massachusetts (MA)
  • New Hampshire (NH)

Additionally, although we offer Levels Labs for purchase in the following states, there are no Quest Diagnostics locations directly in these states:

  • North Dakota (ND)
  • South Dakota (SD)
  • Wyoming (WY)
  • West Virginia (WV)
  • ⁉️ If you live in one of the above states, you may travel to a neighboring state to complete your labs:
    • Note: Lab orders are valid for one year. You may request a refund for unused lab credits that were not included for free as part of a membership within a year of purchase. View our full refund policy here.

💡 Important Notes:

  • Levels members who purchase Levels Labs must have an active U.S. address and phone number.
  • Lab visits are available at any of Quest Diagnostics 2,000+ locations across the United States.
  • If you live in AK, CT, MA, or NH, the Basic Panel is the currently available panel. Stay tuned for future updates regarding additional options in these states!
  • If you live in ND, SD, WY, or WV, there are no Quest Diagnostics locations in these states, but you may travel to a neighboring state to complete your labs. Lab credits are valid for one year. View our full refund policy here.

We’re working to expand access in the future, so stay tuned for updates! 🌟


Still have questions? Reach out to support at support@levels.com

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