When will I receive my order?
FAQ:
When will I receive my next shipment?
How long does it take for my order to arrive?
Answer:
Orders placed between Nov 29th - Jan 31st may experience a slightly extended shipping timelines. This is due to increased carrier volume and weather delays.
During this time, our standard shipping timeline is 5 to 9 days business days for those who live in the contiguous United States. Orders shipping to HI, AK, or PR are expected to arrive in 8-12 business days.
We will send tracking details as soon as your order is en route to you. You can also view your order status and tracking information via your in-app member portal.
To view:
- Open and log in to your Levels App on your mobile phone
- Select the Settings icon in the top left-hand corner
- Select Member Portal
- Scroll to Orders Info
Please note expedited shipping is not available for purchase. If you expect to need a new order by a particular date, please be sure to place your order or update your subscription to process greater than 10 business days ahead of the desired date.