Search results for troubleshooting
9 articles found
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Troubleshooting the Dexcom G7 or Stelo <> Levels Connection
This article goes over how to troubleshoot your Dexcom G7 or Stelo <> Levels connection. When setting up your Dexcom G7, you may notice that your Levels app is not immediately pulling in the data
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Troubleshooting Apple Health and Health Connect integration
How Levels uses Apple Health and Health Connect Levels integrates with Apple Health (iOS) and Health Connect (Android) to enhance your experience by syncing data from your device into the app. Here's
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G6, G7 and Stelo by Dexcom Troubleshooting
Overview: If you receive Dexcom alerts for Signal Loss, Sensor Error / Sensor Failed, or No Readings, these tips and troubleshooting steps may help. If you're experiencing syncing issues between the
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How to Sync your Health Data with Levels using Android Health Connect
Overview ⚠️ Health Connect is available to use with Levels as of 10/09/2024. Link to http://levels.link/android We’re excited about a new integration path for Android to share data from your device
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Troubleshoot: Low Glucose Readings
About Low Glucose Readings It's not abnormal for people’s glucose to intermittently dip below 70mg/dL. In one study of healthy individuals wearing CGM, 41% of people experienced glucose levels less
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Common Stelo issues (Signal loss, pairing, session ended early)
Technology isn't always perfect—here's a few common Stelo issues and basic troubleshooting steps. In some cases, you may need a replacement and will need to contact Stelo Support to submit a request.
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Troubleshoot: Extreme High/Low Readings During First 48 Hours
Problem: You are experiencing extremely high/low readings, and/or gaps in data within the first 48 hours or so of applying your sensor. Troubleshooting Step: You should wait at least 48 hours to see
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FAQ: Can I get my Dexcom G6 and G7 sensors, or my Stelo by Dexcom wet?
FAQ: Can I get my sensor or biosensor wet? Can I swim with my sensor or biosensor? Answer: Yes, your sensor or biosensor is designed to get wet and can be comfortably worn while swimming, showering,
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About Glucose Response
Overview: This article provides an overview of the Levels Glucose Response system. Learn more about Meal Scores & Glucose windows on the Levels Blog. What is a Glucose Response? A Glucose Response